Cannot log in to dashboard
Resolve login issues on ProductBridge.
Where to find it
Sign in to ProductBridge
app.productbridge.io
Sign in: https://app.productbridge.io
Your public portal (separate login): https://{your-subdomain}.productbridge.io
The dashboard and the public portal have separate accounts. A portal account cannot sign in to the dashboard, and vice versa.
Symptoms
- Login page reloads
- "Invalid email or password" error
Quick Fix
Did you sign up with Google?
If you originally signed up with Continue with Google, your account has no password — entering one shows "Invalid email or password". Use Continue with Google on the login screen instead.
Check credentials
Ensure your email and password are correct.
Reset password
Click "Forgot your password?" on the login screen and follow the reset steps.
Clear browser cache
Clear cookies/storage and retry logging in.
Dashboard vs. portal login
The dashboard login (for your team) and your organization's public portal login (for your users) are separate. Portal visitors can sign in with email and password (minimum 8 characters), Google, or GitHub — or, if the organization has SSO enabled, they are redirected to its sign-in page.