Migrating from Nolt

Step-by-step guide to export your Nolt feedback and import it into ProductBridge using the CSV import tool.

Overview

Nolt provides a CSV export of all your feedback posts from the board settings. Once you have that file, ProductBridge's import wizard maps each column so your posts, votes, statuses, and authors transfer cleanly.

Step 1 — Export your posts from Nolt

Open your Nolt board settings

Export feedback

Scroll to the Export section and click Export as CSV. Nolt will download a .csv file of all posts in that board.

Nolt exports one board at a time. If you have multiple boards, repeat this step for each board and import them separately, mapping each one to the correct ProductBridge board during the import.

Save the file

Save the downloaded .csv file to your computer. If you have multiple boards, name the files clearly so you can identify them during import.

Step 2 — Upload to ProductBridge

Navigate to Settings → Import Data in ProductBridge and drop your Nolt CSV onto the upload zone.

Step 3 — Map Nolt columns to ProductBridge fields

Here is how Nolt's standard export columns map to ProductBridge:

Nolt column	ProductBridge field	Notes
`title`	Title (required)	Map this first.
`description` / `details`	Content	The full post body.
`votes`	Upvotes	Preserved as the imported vote count.
`status`	Status	Mapped to your org's statuses in the next step.
`author_email` / `email`	Author Email	Matches or creates a user account.
`author_name`	Author Name	Stored with the post.
`created_at`	Created At	Preserves the original Nolt creation date.
`tags`	Tags	Comma-separated — auto-created if needed.
`category`	Category	Auto-created if no matching category exists.

Because Nolt exports one board per file, the Board column is usually not in the CSV. During the value-mapping step, all posts in the file can be directed to a single ProductBridge board you choose.

Step 4 — Map statuses and boards

After column mapping, ProductBridge shows every unique status value from your Nolt CSV. Assign each one to an existing ProductBridge status.

Common Nolt status values and suggested mappings:

Nolt status	Suggested ProductBridge status
`open`	Open
`planned`	Planned
`in-progress`	In Progress
`complete`	Completed
`declined`	Closed

If you did not map a Board column (common with Nolt exports), all posts fall back to your organization's default board. If you want to send them to a specific board, make sure you have a Board column in your CSV or map accordingly.

Step 5 — Start importing

Click Start Importing. ProductBridge processes your posts in the background. When complete, a summary shows how many posts were imported and how many were skipped with the specific reasons.

Importing multiple Nolt boards

Because Nolt exports per board, repeat the full import process for each board:

Export the board from Nolt.
Go to Settings → Import Data and upload that file.
In the column mapping step, map all the same columns as before.
In the value mapping step, point the board to the corresponding ProductBridge board.
Click Start Importing.

What transfers from Nolt

Data	Transferred	Notes
Post title	Yes	Required field.
Post description	Yes	Map the description column.
Vote count	Yes	Shown as the post's upvote count.
Status	Yes	Must be mapped to a ProductBridge status.
Board	Yes	Falls back to default board if not in CSV.
Category	Yes	Auto-created if not found.
Tags	Yes	Auto-created if not found.
Author name & email	Yes	Creates or matches a user account.
Creation date	Yes	Map the `created_at` column.
Comments	No	Comments are not included in Nolt's CSV export.
Attachments	No	Only text content transfers.
Voter list	No	The total vote count transfers, not individual voter identities.

After the import

If you imported multiple boards, verify that each board received the correct posts.
Check Settings → Tags and Settings → Categories for any auto-created items.
Imported posts appear immediately and are fully searchable.

Looking for a more detailed walkthrough? See the main Import Feedback with a CSV guide.

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Last updated 4 days ago

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