Delete comments by post

Bulk soft-delete every comment on a single feedback post. Destructive — use with care.

Bulk soft-deletes every active comment on a single feedback post. After this call:

Every comment on the post (including replies) has is_active set to false.
The post itself is not affected; only its comments.
The deletion count is returned so you can verify the operation.

This is a destructive bulk operation. Once executed, individual comments cannot be un-deleted via the API. Use this only when you intentionally want to remove all conversation on a post (e.g. cleaning up a duplicate before merging).

Endpoint

POST https://api.productbridge.io/api/external/v1/comments/delete-by-post

Arguments

body

api_keystring

Required

Your organization's public API key. See Authentication.

body

feedback_post_idstring

Required

UUID of the post whose comments should be deleted. Must belong to your organization.

Returns

{
  "success": true,
  "deleted_count": 7
}

deleted_count is the number of comments that were active immediately before the call. A post with no active comments returns 0.

Example request

curl -X POST https://api.productbridge.io/api/external/v1/comments/delete-by-post \
  -H 'Content-Type: application/json' \
  -d '{
    "api_key": "pb_YOUR_PUBLIC_API_KEY",
    "feedback_post_id": "aa3c3ef8-b8cd-cd15-01ba-postpost0001"
  }'

const confirmed = window.confirm(
  "This permanently soft-deletes every comment on the post. Continue?"
);
if (!confirmed) return;

const res = await fetch(
  "https://api.productbridge.io/api/external/v1/comments/delete-by-post",
  {
    method: "POST",
    headers: { "Content-Type": "application/json" },
    body: JSON.stringify({
      api_key: process.env.PRODUCTBRIDGE_API_KEY,
      feedback_post_id: "aa3c3ef8-b8cd-cd15-01ba-postpost0001",
    }),
  }
);
if (!res.ok) throw new Error(`HTTP ${res.status}`);
const { deleted_count } = await res.json();

import os, httpx

resp = httpx.post(
    "https://api.productbridge.io/api/external/v1/comments/delete-by-post",
    json={
        "api_key": os.environ["PRODUCTBRIDGE_API_KEY"],
        "feedback_post_id": "aa3c3ef8-b8cd-cd15-01ba-postpost0001",
    },
)
resp.raise_for_status()
print("Deleted comments:", resp.json()["deleted_count"])

Example response

{
  "success": true,
  "deleted_count": 7
}

Errors

Status	Body	Cause
`401`	`{"detail":{"error":"invalid api_key"}}`	Missing / unknown / inactive `api_key`.
`404`	`{"detail":{"error":"feedback post not found"}}`	The `feedback_post_id` doesn't exist or belongs to another organization.
`422`	Validation error envelope	Missing `feedback_post_id`, or it's not a UUID.

See Errors for the full envelope shape.

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