Delete a help category

Soft-delete a help category. Cascades to every article inside it.

Soft-deletes a help category. It disappears from your dashboard and public help center, but the row is retained and its slug is freed for reuse.

This cascades. Deleting a category also soft-deletes every article inside it. There is no undo through the API.

Endpoint

POST https://api.productbridge.io/api/external/v1/help-categories/delete

Arguments

body

api_keystring

Required

Your organization's public API key. See Authentication.

body

category_idstring

Required

UUID of the category to delete. Must belong to your organization.

Returns

{ "success": true }

Example request

curl -X POST https://api.productbridge.io/api/external/v1/help-categories/delete \
  -H 'Content-Type: application/json' \
  -d '{
    "api_key": "pb_YOUR_PUBLIC_API_KEY",
    "category_id": "884c3ef8-b8cd-cd15-01ba-44bb44bb44bb"
  }'

const res = await fetch(
  "https://api.productbridge.io/api/external/v1/help-categories/delete",
  {
    method: "POST",
    headers: { "Content-Type": "application/json" },
    body: JSON.stringify({
      api_key: process.env.PRODUCTBRIDGE_API_KEY,
      category_id: "884c3ef8-b8cd-cd15-01ba-44bb44bb44bb",
    }),
  }
);
if (!res.ok) throw new Error(`HTTP ${res.status}`);

import os, httpx

resp = httpx.post(
    "https://api.productbridge.io/api/external/v1/help-categories/delete",
    json={
        "api_key": os.environ["PRODUCTBRIDGE_API_KEY"],
        "category_id": "884c3ef8-b8cd-cd15-01ba-44bb44bb44bb",
    },
)
resp.raise_for_status()

Example response

{
  "success": true
}

Keeping the articles

To empty a category before deleting it, list its articles with this category_id, then update each one with a different category_id — or a collection_id, to file it directly in a collection instead.

Errors

Status	Body	Cause
`401`	`{"detail":{"error":"invalid api_key"}}`	Missing / unknown / inactive `api_key`.
`403`	`{"detail":{"error":"The Help Center is not enabled on your current plan..."}}`	Your plan does not include the `knowledgebase` feature.
`404`	`{"detail":{"error":"help category not found"}}`	No such category, it was already deleted, or it belongs to another organization.
`422`	Validation error envelope	`category_id` missing or not a valid UUID.

See Errors for the full envelope shape and a recommended client-side handler.

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