Update a feedback post

Patch any combination of fields on an existing feedback post — only present fields are applied.

Updates a feedback post. The endpoint is patch-style: any subset of the optional body fields may be present, and only those fields are applied. Omitted fields keep their current values.

Status changes (passing status_id) emit a post.status_changed webhook event in addition to post.edited. Tag changes (passing tag_ids) emit post.tag_added or post.tag_removed per tag delta.

Endpoint

POST https://api.productbridge.io/api/external/v1/feedback-posts/update

Arguments

body

api_keystring

Required

Your organization's public API key. See Authentication.

body

post_idstring

Required

UUID of the feedback post to update.

body

user_idstring

Required

UUID of the user performing the update. Recorded for audit and used as the actor on derived events (e.g. post.status_changed).

body

titlestring

New title (1–512 chars). Triggers post.edited webhook.

body

detailsstring

New body / description.

body

board_idstring

Move the post to a different feedback board. Validated to belong to your organization.

body

status_idstring

Set the post's status. Validated to belong to your organization. Triggers post.status_changed webhook.

body

category_idstring

Set the post's category. Validated to belong to your organization. Pass an empty / null value to clear.

body

tag_idsarray of strings

Replace the post's tags with this exact set. Tags not in the new set are removed (post.tag_removed per tag); new tags are added (post.tag_added per tag).

body

owner_idstring

Assign an owner. Pass null/empty to clear.

body

etastring

Expected ship date as YYYY-MM-DD.

body

moderation_status_codestring

Override the moderation state. Common values: "accepted", "pending", "rejected".

body

should_notify_votersboolean

Canny-compatible field for status changes. Currently informational — ProductBridge always emits notifications when status changes.

body

change_commentstring

Canny-compatible field for status changes. Currently informational only.

Returns

{ "success": true }

Example request

curl -X POST https://api.productbridge.io/api/external/v1/feedback-posts/update \
  -H 'Content-Type: application/json' \
  -d '{
    "api_key": "pb_YOUR_PUBLIC_API_KEY",
    "post_id": "aa3c3ef8-b8cd-cd15-01ba-postpost0001",
    "user_id": "cc3c3ef8-b8cd-cd15-01ba-adminuser001",
    "status_id": "883c3ef8-b8cd-cd15-01ba-status000002",
    "eta": "2026-09-01"
  }'

const res = await fetch(
  "https://api.productbridge.io/api/external/v1/feedback-posts/update",
  {
    method: "POST",
    headers: { "Content-Type": "application/json" },
    body: JSON.stringify({
      api_key: process.env.PRODUCTBRIDGE_API_KEY,
      post_id: "aa3c3ef8-b8cd-cd15-01ba-postpost0001",
      user_id: "cc3c3ef8-b8cd-cd15-01ba-adminuser001",
      status_id: "883c3ef8-b8cd-cd15-01ba-status000002",
      eta: "2026-09-01",
    }),
  }
);
if (!res.ok) throw new Error(`HTTP ${res.status}`);

import os, httpx

resp = httpx.post(
    "https://api.productbridge.io/api/external/v1/feedback-posts/update",
    json={
        "api_key": os.environ["PRODUCTBRIDGE_API_KEY"],
        "post_id": "aa3c3ef8-b8cd-cd15-01ba-postpost0001",
        "user_id": "cc3c3ef8-b8cd-cd15-01ba-adminuser001",
        "status_id": "883c3ef8-b8cd-cd15-01ba-status000002",
        "eta": "2026-09-01",
    },
)
resp.raise_for_status()

Example response

{ "success": true }

Errors

Status	Body	Cause
`401`	`{"detail":{"error":"invalid api_key"}}`	Missing / unknown / inactive `api_key`.
`400`	`{"detail":{"error":"<resource> not found in this organization"}}`	A referenced `board_id`, `status_id`, or `category_id` doesn't belong to your organization.
`404`	`{"detail":{"error":"feedback post not found"}}`	The `post_id` doesn't exist or belongs to another organization.
`422`	Validation error envelope	Missing required fields, wrong types, `title` length out of bounds.

See Errors for the full envelope shape.

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