Retrieve a feedback post

Look up the full details of a single feedback post by its id, scoped to the authenticated organization.

Retrieves the details of an existing feedback post, specified by its id. The post must belong to the authenticated organization — passing a UUID that exists in another org returns 404 not found.

Endpoint

POST https://api.productbridge.io/api/external/v1/feedback-posts/retrieve

Arguments

body

api_keystring

Required

Your organization's public API key. See Authentication.

body

idstring

Required

The feedback post's UUID.

Returns

A feedback post object on success, or a 404 error envelope when the id doesn't exist for this organization.

Example request

curl -X POST https://api.productbridge.io/api/external/v1/feedback-posts/retrieve \
  -H 'Content-Type: application/json' \
  -d '{
    "api_key": "pb_YOUR_PUBLIC_API_KEY",
    "id": "aa3c3ef8-b8cd-cd15-01ba-postpost0001"
  }'

const res = await fetch(
  "https://api.productbridge.io/api/external/v1/feedback-posts/retrieve",
  {
    method: "POST",
    headers: { "Content-Type": "application/json" },
    body: JSON.stringify({
      api_key: process.env.PRODUCTBRIDGE_API_KEY,
      id: "aa3c3ef8-b8cd-cd15-01ba-postpost0001",
    }),
  }
);
if (res.status === 404) throw new Error("Feedback post not found");
if (!res.ok) throw new Error(`HTTP ${res.status}`);
const post = await res.json();

import os, httpx

resp = httpx.post(
    "https://api.productbridge.io/api/external/v1/feedback-posts/retrieve",
    json={
        "api_key": os.environ["PRODUCTBRIDGE_API_KEY"],
        "id": "aa3c3ef8-b8cd-cd15-01ba-postpost0001",
    },
)
if resp.status_code == 404:
    raise LookupError("Feedback post not found")
resp.raise_for_status()
post = resp.json()

Example response

{
  "id": "aa3c3ef8-b8cd-cd15-01ba-postpost0001",
  "title": "Add dark mode to the dashboard",
  "description": "It would be great to have a dark theme for late-night sessions.",
  "slug": "add-dark-mode-to-the-dashboard",
  "board_id": "553c3ef8-b8cd-cd15-01ba-12341234abcd",
  "author_id": "bb3c3ef8-b8cd-cd15-01ba-useruser0001",
  "owner_id": null,
  "status_id": "883c3ef8-b8cd-cd15-01ba-status000001",
  "category_id": "553c3ef8-b8cd-cd15-01ba-12bb12bb12bb",
  "eta": null,
  "moderation_status_code": "accepted",
  "created_at": "2026-04-15T10:30:00.000Z",
  "updated_at": "2026-04-20T12:05:11.000Z"
}

Errors

Status	Body	Cause
`401`	`{"detail":{"error":"invalid api_key"}}`	Missing / unknown / inactive `api_key`.
`404`	`{"detail":{"error":"feedback post not found"}}`	Wrong id, deleted, or different organization.
`422`	Validation error envelope	Missing `id`, or `id` is not a UUID.

See Errors for the full envelope shape.

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