In-App Notifications
Stay on top of everything happening in your workspace — comments, assignments, status changes, and roadmap updates — all from your in-app notification inbox.
Your Inbox at a Glance
Every team member has an in-app notification Inbox accessed from the bell icon in the admin dashboard. Notifications appear as things happen on the posts you follow across your workspace.
End users on the public portal also have a notification inbox, scoped to posts and comments they're involved in.
Follower-Based Delivery
ProductBridge notifications are follower-based: you get notified about activity on posts you follow. You follow a post by clicking the bell icon on the post — and some actions follow it for you automatically. For example, voting on a post auto-follows it, which is how customers who voted for a feature hear about it when it ships.
Four Tabs
Notifications are grouped into four tabs in the inbox: All, Comments, Posts, and Assignments. Each tab carries its own unread badge (capped at 99+) so you can scan what needs attention.
Posts
Status changes, roadmap links, roadmap updates.
Comments
New comments and replies.
Assignments
Posts assigned or unassigned to you (admin only).
The All tab shows everything in a single feed, grouped into Today, Yesterday, and Earlier.
Posts
Notifications about activity on posts you follow.
| Event | Trigger | Who Gets Notified |
|---|---|---|
| Feedback Status Changed | A feedback post moves to a new status | Followers of the post |
| Roadmap Status Changed | A roadmap item moves to a new status | Followers of the roadmap item (and authors of linked feedback posts by email) |
| Feedback Linked to Roadmap | A feedback post is linked to a roadmap item | Followers of the feedback post |
Comments
| Event | Trigger | Who Gets Notified |
|---|---|---|
| Comment on Post | Someone comments on a feedback or roadmap post | Followers of the post (excluding the commenter) |
| Comment Reply | Someone replies to an existing comment | The parent comment's author (excluding self-replies) |
Each notification includes a preview of the comment so you can decide whether to act on it without clicking through.
Assignments
Assignment notifications are admin-only — end users don't see them.
| Event | Trigger | Who Gets Notified |
|---|---|---|
| Post Assigned | An admin assigns a post to a team member | The assignee |
| Post Unassigned | An admin removes a team member from a post | The unassigned user |
Assignment events can also reach you by email — control that per event in Channel preferences. See Email Notifications.
Channel Preferences
Each team member controls their own delivery per event and channel:
Open Channel preferences
Click the bell icon to open the inbox, then click the gear icon in the header. The panel switches to Channel preferences.
Toggle events per channel
Under Notify me about, each event row has an In-app switch and an Email switch. Turn either off to stop that event on that channel. A dash means the channel isn't supported for that event.
You'll only be notified about posts you follow — Channel preferences control how you're notified, and following controls what you're notified about.
What Each Notification Looks Like
| Element | Description |
|---|---|
| Title | Human-readable summary — "John commented on your post" |
| Body | Preview of the relevant content |
| Actor | The user who triggered the event, with avatar |
| Timestamp | When it happened |
| Link | One click jumps you to the relevant post or comment |
Read / Unread
Open a notification
Clicking any notification marks it as read and opens the linked post or comment.
Mark all read
Use Mark all read in the inbox header to clear all unread notifications.
Unread notifications are marked with an indicator dot; opening or marking all read removes it.
Filtering
Switch between the All / Comments / Posts / Assignments tabs in the inbox header to focus on what matters. The list loads more entries automatically as you scroll to the bottom.
Admin vs. End User Inboxes
Admins receive every notification type, including assignments. Open a notification to jump straight to the relevant post or comment.
End users see notifications scoped to their own activity — comments and status changes on posts they follow (including posts they voted on), and replies to their comments. Assignment notifications don't apply.
What's Not (Yet) Notified
ProductBridge intentionally keeps the in-app notification set focused. The following are not in-app notifications today:
- New feedback posts — new submissions don't notify the team; watch the inbox or moderation queue instead
- @ mentions in comments — no mention parsing or alerts
- Moderation flags — pending posts/comments don't trigger a notification (use the moderation queue instead)
- Vote milestones — vote-count thresholds don't trigger inbox notifications (a vote-milestone event exists only for the Discord integration)
- Integration sync errors — surfaced in the integration settings page, not the inbox
If any of these would meaningfully change your workflow, let us know.