Quick Start Guide

Get up and running with ProductBridge by creating your account, setting up a project, collecting your first feedback, and viewing the dashboard in under 5 minutes.

Prerequisites

Before starting, ensure you have the following:

A modern web browser like Chrome, Firefox, or Safari
A valid email address for account verification
About 5 minutes of time

No software installation required — ProductBridge runs entirely in your browser.

Create Your Account

Visit https://app.productbridge.com/signup and enter your email, name, and a secure password.

Click Create Account. You receive a verification email — check your inbox (and spam folder if needed).

Use a strong password with at least 12 characters, including uppercase, lowercase, numbers, and symbols.

Verify Email and Log In

Open the verification link from your email.

Return to https://app.productbridge.com/login, enter your credentials, and click Sign In.

You land on the dashboard, where you can see your projects and recent activity.

Complete Your Profile

On first login, configure your preferences:

Set your timezone in Account Settings > Profile
Choose a theme (light/dark) in Appearance
Enable two-factor authentication (2FA) under Security for added protection

Save changes to personalize your experience.

Set Up Your First Project

Create a New Project

From the dashboard, click New Project.

Enter a project name like "My Product", add an optional description, and select your project visibility (Public or Private).

Click Create Project to get started.

Configure Feedback Channels

ProductBridge collects feedback from multiple sources. Enable the channels that work for you:

Public Portal — Share a link where users can submit feedback directly
In-App Widget — Embed a feedback widget inside your product
Integrations — Connect tools like Intercom, Slack, or Zendesk to auto-import feedback

Start with the Public Portal — it takes just one click to activate and gives you a shareable feedback page immediately.

Collect Your First Feedback

With your project created and a feedback channel enabled, you are ready to receive feedback.

Share your portal link (https://feedback.productbridge.com/your-project) with users or teammates.

They can submit feedback, vote on existing items, and add comments — no account required.

Add the ProductBridge widget to your application with a single script tag:

<script
  src="https://widget.productbridge.com/v1/widget.js"
  data-project="YOUR_PROJECT_ID"
  async>
</script>

The widget appears as a floating button in your app, allowing users to submit feedback without leaving the page.

View Your Dashboard

Once feedback starts flowing in, your project dashboard gives you an overview of everything happening:

Feedback Inbox — All submitted feedback in one place, sorted by recency
Trends — See which topics are getting the most attention
Sentiment — Understand how users feel about your product at a glance
Roadmap — Plan and prioritize features based on real user demand

Congratulations! You have set up ProductBridge and are ready to start making data-driven product decisions.

Next Steps

Core Concepts

Learn the four pillars of ProductBridge in depth.

Feedback Intelligence

Discover how AI analyzes your feedback automatically.

Integrations

Connect your support tools and project management apps.

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