Quick Start Guide
Get up and running with ProductBridge by creating your account, setting up your organization, collecting your first feedback, and viewing the dashboard in under 5 minutes.
Prerequisites
Before starting, ensure you have the following:
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A modern web browser like Chrome, Firefox, or Safari
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A valid email address for account creation
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About 5 minutes of time
No software installation required — ProductBridge runs entirely in your browser.
Create Your Account
Register for an Account
Visit https://app.productbridge.io/signup and enter your email, name, and a secure password.
Click Create Account.
Use a strong password with at least 12 characters, including uppercase, lowercase, numbers, and symbols.
Verify Email and Log In
Check your inbox for a verification email and confirm your address. After logging in, you land on the dashboard, where you can see your organizations and recent activity.
Complete Onboarding
Once you create an account, you need to complete the onboarding flow:
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Enter your Domain URL(Ignore if you don't have one)
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Our AI automatically fetches the brand details based on the URL and auto-fill. Verify the details and proceed.
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Select the list of Feedback boards you would like to start with.
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Once done, we will scan the web to understand your brand and personalize the feedback items.
Platform takes you to the feedback list view where you can manage all the feedback boards/items.
Set Up Your Organization
Once done with the onboarding, the next step is to configure things and add integration sources.
Configure Feedback Channels
ProductBridge collects feedback from multiple sources. Enable the channels that work for you:
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Public Portal — Share a link where users can submit feedback directly
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In-App Widget — Embed a feedback widget inside your product
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Integrations — Connect tools like Intercom, Slack, or Zendesk to auto-import feedback
Start with the Public Portal — it is on by default and gives you a shareable feedback page immediately.
Collect Your First Feedback
With your organization created and a feedback channel enabled, you are ready to receive feedback.
Share your portal link (https://{your-subdomain}.productbridge.io/) with users or teammates.
You can also configure your custom domain from Settings to access public portal on your subdomain (https://feedback.yourdomain.com/)
They can submit feedback, vote on existing items, and add comments after signing in — with email and password, Google, GitHub, or your own SSO if you configure it.
Add the ProductBridge widget to your application with a single script tag:
<script>
(function() {
var s = document.createElement('script');
s.src = 'https://app.productbridge.io/sdk/pb-widget.js';
s.async = true;
s.onload = function() {
ProductBridge.init({
organizationId: 'YOUR_ORGANIZATION_ID',
position: 'bottom-right',
defaultTab: 'feedback',
buttonColor: '#3B82F6',
buttonText: 'Feedback',
});
};
document.head.appendChild(s);
})();
</script>
The widget appears as a floating button in your app, allowing users to submit feedback without leaving the page.
There are different options and settings available for Widgets at - https://app.productbridge.io/dashboard/settings/widget-embeds
Navigate to Connect Sources in the sidebar and connect your preferred tools. Feedback from connected platforms flows into ProductBridge automatically.
Explore Your Dashboard
Once feedback starts flowing in, the dashboard sidebar gives you everything in one place:
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Modules — Feedback (all submitted feedback in one inbox), Roadmap (plan and prioritize features), Changelog (announce what shipped), and Moderation (review incoming posts)
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Intelligence — Analytics (feedback volume and trends), Insights (AI-extracted themes, observations, and strengths), and Ask AI (ask questions about your feedback in plain English)
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Workspace — Users, Settings, and Connect Sources
Congratulations! You have set up ProductBridge and are ready to start making data-driven product decisions.