Play Store Integration

Connect ProductBridge to the Google Play Store by pasting your public app listing URL or package name — no service accounts required. Reviews import automatically every day.

Overview

The Play Store integration imports Android app reviews from your public Google Play Store listing into ProductBridge. Monitor user sentiment, track rating changes after releases, and analyze feedback from mobile users alongside all your other feedback channels.

Connecting requires no credentials — you paste your public Play Store listing URL or your app's package name, and ProductBridge handles the rest.

Prerequisites

An Android app published on the Google Play Store with a public listing
A ProductBridge organization with at least one feedback board configured

Connect Play Store

Open the Integrations catalog

Paste your listing URL or package name

Paste the public Play Store URL of your app, or just its package name:

https://play.google.com/store/apps/details?id=com.example.app
com.example.app

Optionally import historical data

Toggle on Import historical data and pick a window between 1 and 30 days to backfill existing reviews from that period. This is off by default.

Click Connect Play Store

The integration status updates to Connected. Reviews start syncing automatically — no further configuration needed.

How Reviews Sync

Automatic daily sync — ProductBridge pulls new reviews once a day at 02:00 UTC
Sync depth — Each sync checks your most recent reviews (150 by default) and imports the ones it hasn't seen yet
Historical import — If enabled at connect time, reviews from your chosen 1–30 day window are backfilled once in the background

Each imported review is tagged with its Play Store source, sentiment is derived by AI from the review text, and the review flows into Feedback Intelligence for categorization and trend analysis.

Disconnect

To stop syncing, open Connect Sources > Play Store and click Disconnect. Reviews already imported stay in ProductBridge.

Was this page helpful?