Strengths
Strengths are what your users love — the positive signals in your feedback, grouped and ranked by how many people value each one.
What Users Love
Strengths are the positive counterpart to observations. Where observations surface problems, strengths capture what users explicitly value — for example, "High-quality, actionable feedback descriptions." ProductBridge groups every praise signal into a flat list of strengths, ranked by people, so you know which parts of your product to protect and promote.
Reading the Strengths Table
| Column | Description |
|---|---|
| Strength | What users value, in plain language |
| People | The strength's reach — distinct people behind it (authors plus upvoters) |
| Distinct | Distinct contributors counted toward the strength's reach |
| Status | Emerging, Active, Dismissed, or Resolved (see Status) |
| Created | When the strength was first opened |
Filter and Sort
- Status — show only strengths in a given status
- Source — keep strengths with evidence from a specific source
- Board — limit to a feedback board
- Sort — defaults to Highest impact
Open the Evidence
Select any row to open its evidence — the praise signals behind the strength and the source feedback posts they came from — so you can quote real users when you share wins with your team.
Praise From Anywhere
Strengths are built from praise wherever it appears — public portal posts, in-app widgets, and support conversations. Even when an integration conversation contains no actionable feedback but a customer says something they love, ProductBridge captures that praise so it still surfaces here as a strength.
Strengths are powerful for marketing and retention — they tell you, in your users' own words, what is working. Pair them with Observations for the full picture of what to fix and what to keep.